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Pre-saleConsultationofLJDentalLaboratoryCo.,Ltd_1
Pre-saleConsultationofLJDentalLaboratoryCo.,Ltd_1
5-Years Warranty Guarantee
5-Years Warranty Guarantee

Customer-Centric

SERVICE 

Frequently Asked

Questions 

  • How can I ship the patient’s cases / impressions / models?

    You can wrap the silicon impression and plaster model in bubble bags and put bite rim in ziplock bag together with the Rx. Then send impressions & plaster models through UPS / DHL / Fedex /TNT service to Shenzhen LJ Dental Laboratory.

    20 2019-12-19
  • Is it mandatory to send physical models/Impressions?

    Physical models / impressions are not mandatory if you send us the STL / digital files.

    7 2019-12-19
  • Can I send digital files/ STL files?

    We do accept intra-oral scan files and model scan files ready for design and mill from most systems used worldwide.  You can also e-mail inter-oral scanned data to our e-mail sales@ljdentallab.com. We can print 3D models of STL file to complete restoration process with ceramic work. Work is completed with CAD/CAM technology for all fixed restorations crowns & bridge work and frameworks of dentures.

    20 2019-12-19
  • Do you provide complete restoration work with STL/digital files?

    We do offer complete restoration process with ceramic work on STL file including digital/printing models.

    14 2019-12-19
  • Do you provide only designing and milling work?

    We do offer only designing and milling work as per client requirements.

    9 2019-12-19
  • Which shipment service do you recommend?

    We do not have any specific preferences, however as experienced, DHL delivers packages in 2-3 business days which is faster compared to UPS & Fedex.

    7 2019-12-19